Help and support
Most questions are answered below. If yours isn't, we're happy to help.
Contact us
Email hello@example.com or message us on Facebook. Tell us the mobile number on your account and what you were trying to do. We usually reply within one or two working days.
Getting started
Is Haligi free?
Yes. Everything in Haligi today is free. If we ever add paid features, you'll see the price before you pay for anything.
How do I start tracking my house?
Create an account, then set up your project: its name, town, size and budget. From then on, record purchases as you make them, move stages along as the work happens, and post a progress update each week.
What counts as a purchase?
Materials you bought, like cement, rebar or hollow blocks, with the store and price. Other costs, like labor, permits, delivery or the crew's meals, go in as expenses. Both count toward what the house has cost.
Why only three photos a week?
A few good photos each week tell the story of a build better than hundreds of similar ones, and they keep Haligi fast and free. You can post as many notes as you like.
Building together
I work abroad. Can someone record purchases for me?
Yes. Add a trusted family member to your project as a manager. They can record purchases and expenses while you follow along from wherever you are.
Can my foreman post updates?
Yes. Add your foreman to the project with their mobile number. They can post progress photos and move stages along, but they don't see your budget or what you spent.
How do I credit my engineer or architect?
If they have a Haligi account as a professional, add them from your project. Once they accept, your house can appear on their portfolio if you've made it public.
Sharing
Who can see my project?
Only you and the people you add, until you choose to share it. You can share by link, so only people with the link can see it, or make it public. You can make it private again at any time.
Does a shared page show my address?
No. Shared pages show only the town and province. Haligi also removes the location saved inside photos before they leave your phone. You can hide the amounts too.
Your account
I forgot my password.
Email us from any address and tell us the mobile number on your account. We'll confirm it's you before we help you get back in.
How do I delete my account?
In the app, go to More (or Profile for professionals) and tap Delete my account. Delete your account explains what gets deleted.
How is my data used?
Only to run Haligi for you. We don't sell it, show ads or track you. Our Privacy Policy has the details.